Privacy Policy – Virolox Food

Virolox Food values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Name
• Phone number
• Email address
• Delivery address

b. Device & Usage Information

• Device type and model
• IP address
• App usage data

c. Location Information

• Real-time location for delivery purposes

2. How We Use Your Information

We use your information to:

• Process and deliver your food orders
• Communicate order updates and notifications
• Improve our services and user experience
• Provide customer support
• Ensure security and prevent fraud

3. Sharing of Information

We may share your information with:

• Restaurants to prepare your order
• Delivery partners to deliver your order
• Service providers for payment processing

We do not sell your personal data to third parties.

4. Data Security

We take appropriate security measures to protect your data from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure.

5. Cookies & Tracking

Our app or website may use cookies or similar technologies to enhance user experience and analyze usage patterns.

6. Your Rights

You have the right to:

• Access your personal data
• Request correction or deletion
• Withdraw consent at any time

7. Data Retention

We retain your information only as long as necessary to provide our services and comply with legal obligations.

8. Changes to Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted within the app or website.

9. Contact Us

📍 Address:
6JR6+GJ6, Aranghata,
Arranghata Narayanpur,
West Bengal 741501, India

📧 Email: contact@virolox.com
📞 Phone: +91 86955 99665